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Client Communication & Customer Service
Curriculum
1 Section
5 Lessons
Lifetime
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Course: Client Communication & Customer Service
5
1.1
Lesson 1: The Foundations of Great Client Communication
60 Minutes
1.2
Lesson 2: Active Listening & Empathy
60 Minutes
1.3
Lesson 3: Professional Communication Channels
60 Minutes
1.4
Lesson 4: Handling Difficult Clients & Complaints
60 Minutes
1.5
Lesson 5: Building Long-Term Client Relationships
60 Minutes
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